Can I use my current phone number?
Yes. You can add an existing number as a verified caller ID for outbound calls while keeping your current service with your current provider.
Do I need to transfer my number?
No transfer is needed for the existing-number option. Choose a new ACE number if you want incoming calls to ring inside ACE Voice.
What is included with a new ACE number?
A new ACE number can support incoming and outgoing calls. SMS, visual voicemail, credits, and E911 availability depend on the plan and eligible destination.
Can I use ACE Voice for SMS?
SMS is available on eligible ACE-number plans. Existing caller ID lines are for outbound calls only and do not include SMS.
How do credits work?
Credits are one-time top-ups used for eligible calling usage. Larger top-ups can include bonus credit, and you can check the rate before you place a call.
Is ACE Voice available on Mac and Windows?
ACE Voice is built as a desktop app, including a macOS menu-bar calling experience. Platform availability can depend on the release build you install.